Subscriptions
Your feedback is very valuable to us. Do you have a question, comment or suggestion about your flower subscription or a delivery? Contact our customer service team. You can also leave a review through Kiyoh. Your feedback helps us improve our service and flower deliveries while also helping other customers make their choice.
Yes. You can easily cancel your Fleurop-Interflora flower subscription. Contact our customer service team before your next scheduled delivery so that we can process your request in time and find the most appropriate solution with you.
Yes. Would you like to temporarily skip a flower delivery, for example while you are on holiday? Contact our customer service team. We can adjust your scheduled deliveries and inform the local florist so that your flower subscription can continue afterwards as planned.
Met een bloemenabonnement van Fleurop-Interflora geniet je op vaste tijdstippen van een vers boeket, geleverd door een lokale vakbloemist. Kies zelf de gewenste frequentie, zoals wekelijks, tweewekelijks of maandelijks, en laat bloemen bezorgen op je eigen adres of dat van iemand anders. Zo geniet je altijd van kraakverse bloemen, zonder telkens opnieuw te moeten bestellen. Een bloemenabonnement is ideaal voor thuis, op kantoor of als origineel cadeau om iemand blijvend te verrassen.
Yes. You can request to skip a delivery, change the delivery date or change the delivery address of your subscription, provided the recipient remains the same. Contact our customer service team and we will help you adjust your flower subscription.
Yes. Would you like to continue receiving fresh flowers at home or at the office? You can easily extend your Fleurop-Interflora flower subscription and continue receiving freshly prepared bouquets at your chosen frequency. Our customer service team will be happy to help.
A selection of the most popular bouquets on our website is also available as a flower subscription. You can also choose a more general bouquet and mention your preferences in the comments section of your order. Our local florist will take these into account as much as possible when creating your bouquet.
With Fleurop-Interflora, you choose the frequency and budget of your flower subscription. Opt for weekly, fortnightly or monthly flower delivery and select the schedule that best suits you or the person receiving the flowers.
The first date you select when ordering is the date of your first flower delivery. Subsequent deliveries will normally take place on the corresponding date according to your chosen frequency. For example, if a monthly subscription starts on 12 March, future deliveries will take place on the 12th of each following month. If you prefer your flowers to be delivered on a particular day of the week, such as Thursday, mention this in the comments so we can adjust the schedule.
Yes. Contact our customer service team a few days before your next delivery. We can discuss the available options for adjusting your subscription and, where possible, selecting a different bouquet for your next delivery.
If you have a registered Fleurop-Interflora account, you can view all scheduled delivery dates for your flower subscription under “My Fleurop”. This gives you an easy overview of your upcoming flower deliveries.
Fleurop-Interflora flower subscriptions are paid in full in advance. This allows us to schedule all deliveries and coordinate them with the local florist. Depending on the subscription plan you choose, complimentary gifts may also be included based on the total subscription value.
Thanks to our network of around 265 local florists, Fleurop-Interflora flower subscriptions can be delivered almost anywhere in Belgium. If the recipient moves to another address in Belgium, we can change the delivery address. However, a flower subscription for delivery in Belgium cannot be converted into an international flower subscription.
Yes. You can also earn Fleurop-Interflora loyalty points with a flower subscription. The points you collect can then be used towards future orders on our website.